About our hygiene protocols

In all our villas, we have implemented health and hygiene protocols to guarantee total tranquility during your stay with us.


We have developed a comprehensive and improved cleaning and sanitation plan consisting of additional precautionary measures in all aspects of the guest experience and our team members.



  • Strict disinfection protocols are used to clean rooms.

  • Complete sanitation of the rooms after each departure.

  • Masks and gloves are provided to cleaning and maintenance teams.


Common areas:

  • We have increased the frequency of deep cleaning and disinfection of all common and public spaces.

  • We have implemented dedicated special measures for high contact surfaces such as:

    • Room keys and locks

    • Rest areas.

    • Pool chairs and more.

Any questions?
Call us
+52 983 8342049
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Hotel Villas Bakalar

Av. 3 #981 Entre calles 28 y 30

Bacalar, Quintana Roo. CP 77930